Why We Don’t Use TeamViewer

We Cannot Promote the use of TeamViewer

AGIX promotes the use of products and services from businesses that demonstrate ethical behaviour, clear and sensible licensing, and good customers service. Our Partners page lists some businesses and brands that we recommend. However, TeamViewer is not a business that we can recommend. Our experience with TeamViewer is similar to many others (see these public reviews) who claim to have had issues with their questionable billing practices, poor customer service, and potentially illegal practices. We will not detail our own experiences on this page, except to say that our use of their products and services has ended.

How will this impact you (our customers)? The impact will be minimal. We will provide alternative solutions suitable for individual circumstances. Please contact your support team member (who will provide excellent customer service) to find out more.